Ministry of Railways insufficient capacity during Spring Festival this year, the key is difficult to significantly improve

 Interpretation of this year's Spring Festival Transport Ministry of Railways
program

1 19, the 40-day Spring Festival 2011 officially opened the curtain rail, railway authorities ushered in a busy year, most transport war. How to ensure that 230 million passengers go, and do well, is the biggest challenge facing the railway sector. Ministry of Railways spokesman Wang Yongping detailed interpretation of this year's Spring Festival Transportation program.

Reporter: As the

Wang Yongping: Compared with previous years, the biggest change this year is the Spring Festival railway transport capacity has been improved significantly. We may be sure, this year Spring Festival Transportation, the majority of visitors travel conditions will Haoyuwangnian. Spring of this year, the national rail passenger trains daily CDB 2265.5 pairs, an increase of 293; daily passenger transport capacity of 6.2 million passengers, an increase of 69 million passengers, an increase of 12.5%, capacity growth for the calendar year maximum.

Reporter: spring hard to focus reflected in the

Wang Yongping: Spring Festival Transportation is difficult, the key is the lack of transport capacity, first in buying difficult. Spring of this year, the railway sector in the convenient aspects of the multi-passenger ticket improvements, the whole railway ticket window to open the terminal 20000, the spring increase of 3,000 over last year.

spring of this year, the railway sector to expand the scope of telephone bookings, new Wuhan, Shenyang Bureau of the telephone booking service, the implementation of telephone booking of 8 to meet the 55,000 people at the same bureau booking by telephone needs, significantly reduce the passenger line booking time.

spring of this year, the railway sector for the first time to carry out bank card ticketing operations in Beijing, Shanghai, Wuhan, Nanchang, Chengdu, Zhengzhou, Xi'an Bureau and the Guangzhou Railway Group to carry out 256 more stations bank card credit card payments.

In addition, to further crack down on scalping behavior, starting from the spring of this year, Wuhan-Guangzhou, Zhengzhou-Xi'an high-speed rail train station pilot real-name system, post, Nanchang, Wuhan Bureau of part of the train station will also pilot real-name system.

Reporter: railway sector during Spring Festival this year, how to provide comprehensive information services?

Wang Yongping: railway line was first introduced telephone service, the first day of Spring Festival, the railway opened customer service center trial run. To improve customer service levels, the railway sector in the country's 18 railway board (company) were set up where the railway customer service center. Passengers can telephone inquiries, online services and 12 306 human sites (www.12306.cn) query railway passenger service information. In addition, train stations across the country will display real-time transmission of electronic information remaining tickets and information on passenger trains are late. (Xinhua News Agency reporter Qi Zhongxi)